Since the 1990s, we have worked in partnership with the Social Housing Sector to ensure that families in around 10, 000 properties across the UK remain safe and warm every year.
We work competitively, creating efficiencies for our Public Sector partners, whilst ensuring that the safety and comfort of residents and service users is at the heart of our range of contract gas installation and maintenance services.
We recruit the best Engineers and retain them by training and developing them above and beyond industry standards. All of our Engineers are Gas Safe accredited and we have a 100% annual success rate in CP12 certification.
We understand that transparency is vital to the public sector and that every step in the supply chain must be carefully documented and reported in order to meet KPIs.
We also understand the importance of engaging with residents and service users – particularly those who are more vulnerable – communicating any planned work and formally handling any feedback. Our 24/7 Out of Hours Team will work to designated response time parameters and record these with the same attention to detail.
This is why J O’Connor is the preferred supplier to many Housing Associations and Local Authority agencies and why we are proud to be so.